Last updated: May 7, 2026
Cascade Pro Inc (“Cascade Pro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit cascade-pro.com or contact us through our website forms, social media lead forms, or by phone or text.
Information We Collect
We collect information you provide directly, including your name, phone number, email address, property location, project type, project description, and any other details you submit through our forms or share with us in conversation. We may also automatically collect basic technical data such as IP address, browser type, and pages visited.
How We Use Your Information
We use the information you provide to:
- Respond to your project inquiry and schedule estimates
- Communicate with you about your project, appointments, and follow-ups via phone, email, and text message
- Improve our website and services
- Comply with legal obligations
SMS Communications
By providing your phone number through our website forms or social media lead forms and checking the SMS consent box, you consent to receive text messages from Cascade Pro Inc regarding your project inquiry, appointment scheduling, and follow-up communications. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time.
No Mobile Information Sharing
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information — such as account information — exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We may share information with:
- Subcontractors and trusted partners as needed to deliver your project
- Service providers that support our business operations (e.g., CRM, email, scheduling tools)
- Authorities when required by law
Cookies and Analytics
Our website may use cookies and standard analytics tools to understand how visitors use the site. You can disable cookies in your browser settings.
Data Security
We use commercially reasonable measures to protect your information, but no method of transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by emailing us at [email protected]. You may opt out of text messages at any time by replying STOP.
Children
Our services are not directed to children under 13 and we do not knowingly collect information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.
Contact Us
Cascade Pro Inc
748 Market Street, Suite 90
Tacoma, WA 98402
[email protected]
(253) 338-1693